Private sector services can also be integrated into the citizen app


The private sector has also been able to join its services in the citizen app brought by the government with the aim of providing as many services as possible digitally.

This matter is mentioned in the Citizen App Operation and Management Guideline 2078 approved by the government on June 7. However, for the provision of services in the private sector, it is necessary to get approval and join the app.

In the directive, it is mentioned that ‘if the private sector bodies are required to be included in the provision of services, the ministry may grant approval for the inclusion of the services provided by such private sector in the citizen app on the recommendation of the technical committee’.

It is mentioned in the guidelines that if the approval is received, the private sector bodies will be integrated in the citizen app. The directory mentions that various public bodies will join the app.

According to the guidelines, it is mentioned that services provided by public bodies will be included in the citizen app. As such, ministries, departments, bodies and offices of the Government of Nepal, courts, constitutional bodies, commissions and secretariats will be connected to the citizen app.

In the same way, provincial government and agencies under it, local level, universities, colleges and schools, establishments, boards, committees, authorities, companies, commissions, delegations or similar entities that are wholly or partially owned or controlled by the Government of Nepal will be included in the citizen app.

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